Privacy choices

Manage how MyQRContact uses your data.

Use this page to change contact methods, review what the app collects, request access or deletion, or read the full notice in English or Bahasa Malaysia.

Contact methods

Choose whether scanners can call, use WhatsApp, or send a Telegram alert. Call and WhatsApp can reveal your number. Telegram is designed not to.

Open dashboard setup

Emergency contact

Read the notice for nominated emergency contacts, then manage the trusted name and number stored for a car.

Read emergency contact notice

Telegram alerts

Connect or disconnect the Telegram bot from a car’s contact setup. Disconnecting stops Telegram alerts for that car.

Manage Telegram

Vehicle records

Edit or delete supported service, road tax, insurance, loan, and other structured records from the car dashboard. Record attachments are disabled at launch.

Open records

Access and correction

Ask for access, correction, erasure, restriction, objection, portability, consent withdrawal, or make a data-protection complaint. You will receive a case reference.

Open privacy request form

Account deletion

Permanently request deletion in the MyQRContact app (Account → Delete account) or in Platehaus Account settings on the website.

Deletion steps

Rights and complaints

Send a privacy request.

This form creates a tracked case. A Privacy Policy is a notice, not blanket consent. Terms acceptance, notice presentation, and any optional consent are handled separately.

You may also email support@platehaus.my. UK rights requests are handled without undue delay and normally within one calendar month. UK data-protection complaints are acknowledged within 30 days and investigated without undue delay.

Do not send identity documents, payment credentials, medical records, or sensitive attachments. We will ask only for proportionate verification if it is needed.

What the app does not collect

The MyQRContact app does not collect GPS or IP-derived location, advertising IDs, or analytics pixels. Camera frames used to scan a sticker stay on the device. Approximate city or region from network headers is stored only for website contact events, not from the app.